MetLife Launches Academy Protection Pathway for Advisers

MetLife Academy Protection Pathway Goes Live

MetLife has launched the MetLife Academy Protection Pathway, a new online learning platform aimed at helping financial advisers and their teams enhance their expertise in the Individual Protection market.

Structured Learning for Advisers

The Protection Pathway offers a structured learning experience tailored for protection advisers at every stage of their career. The platform is designed to deepen knowledge, improve client conversations, and support better customer outcomes.

Key Features Available Now

Advisers can access several resources immediately, including:

• Customer loyalty insights: Five practical strategies to improve client retention during the critical first three months of the customer journey.
• Real-life claims case studies: Examples highlighting how individual protection policies support clients in real situations.
• Online claims excellence: An overview of MetLife's online claims process, enabling clients to submit queries and requests around the clock.
• Insight into Everyday Risk: Original research on everyday risks in the UK, with data and insights suitable for sharing with clients.

Ongoing Development

MetLife plans to expand the Protection Pathway through 2026, adding further content on topics such as the value of protection, the protection gap, lead generation, and business growth.

Advisers interested in building their knowledge and supporting their clients can access the MetLife Academy Protection Pathway now.